Effective Date: 05/01/20245

Welcome to Materials Mate ("we," "us," or "our"). By accessing or using our website at https://materialsmate.com.au ("Website"), you agree to comply with and be bound by the following Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Website or services.
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1. Acceptance of Terms

By using our Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or guardian. These Terms constitute a legally binding agreement between you and Materials Mate.
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2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes your acceptance of the revised Terms.
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3. Use of the Website

You agree to:

• Use the Website only for lawful purposes.
• Not engage in any activity that disrupts or interferes with the Website’s operation.
• Not attempt to gain ` access to the Website or any related systems.
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4. Products and Services

4.1 Product Descriptions

We strive to ensure that product descriptions, images, and other information on the Website are accurate. However, we do not warrant that such information is free from errors or omissions.

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4.2 Pricing

All prices are listed in Australian Dollars (AUD) and include applicable taxes unless stated otherwise. We reserve the right to change prices without notice.

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4.3 Availability

Product availability is subject to change without notice. We are not liable for any products that are unavailable at the time of order.

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5. Orders

5.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or reject your order for any reason, including stock unavailability, errors in pricing, or issues with your payment.

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5.2 Delivery

We offer delivery within specific zones in Australia. Delivery times are estimates only, and we are not responsible for delays caused by third-party shipping providers.

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5.3 Risk and Title

Risk and title in the products pass to you upon delivery to the specified address.

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6. Returns and Refunds

6.1 Change of Mind

Returns for change of mind are subject to our discretion. Please review our Returns Policy for details.

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6.2 Damaged or Faulty Products

If you receive a damaged or faulty product, contact us within [Insert Number] days of delivery. We will arrange a replacement or refund in accordance with Australian Consumer Law.

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7. Intellectual Property

All content on the Website, including text, images, graphics, logos, and software, is the property of Materials Mate or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

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8. Limitation of Liability

To the extent permitted by law, Materials Mate is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or inability to use the Website.

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9. Indemnification

You agree to indemnify and hold Materials Mate harmless from any claims, damages, or expenses arising out of your use of the Website, violation of these Terms, or infringement of any rights of a third party.

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10. Privacy

Your use of the Website is subject to our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

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11. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in New South Wales.

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12. Contact Us

If you have any questions about these Terms, please contact us:

• Email: hello@materialsmate.com.au
• Phone: 0489 022 707
• Address: 81 Curtin Avenue, North Wahroonga, NSW, 2076

By using our Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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